Privacy Policy

Applied Underwriters® Website Privacy Statement

Applied Underwriters believes that privacy is important to the success and use of the Internet. This Policy establishes Applied Underwriters' Privacy Statement for www.auw.com. This policy may change occasionally based on alterations made to the features and applications of the site. Therefore, please review the policy periodically.

How is information collected, used, and disclosed?

We do not collect personal information, including your e-mail address, unless we first ask you for it. On some of our pages, we may request that you voluntarily supply us with information, so that we may enhance the site's value to you, in order to provide you with information or services online, or in order that we might follow up with you after your visit. Providing information is based solely on your discretion.

If you have voluntarily provided information, you consented to the collection and use of your personally identifiable information as described in this Privacy Statement. In some circumstances, Applied Underwriters may share information you voluntarily provide us with trustworthy business partners. This may include your personally identifiable information being transferred to and processed in other countries outside of the European Union whose laws governing data protection may be less stringent than the laws in your country. We do not sell or rent personal information collected through this site to anyone. Also, Applied Underwriters may provide aggregate statistics about visitors to our sites, such as volume, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifiable information.

Applied Underwriters may also disclose information in special cases when we have a good faith belief that such action is necessary under the following circumstances:

  • Conform to legal requirements or comply with legal process

  • Protect and defend our rights or property

  • Enforce the standard website terms and conditions of use

  • Act to protect the interests of our users or others.

What are cookies and how are they used?

Some areas of the Applied Underwriters site, like many other commercial websites, may utilize a standard technology called "cookies" to collect information about how our site is used. Cookies were designed to help a website operator determine that a particular user had visited the site previously and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies are small strings of text that websites can send to your browser. Cookies cannot retrieve any other data from your hard drive or obtain your e-mail address. If you are simply browsing an Applied Underwriters informational site, a cookie may be used to identify your browser as one that has visited the site before.

We may also make use of memory-based cookies in support of authenticating the user of certain Applied Underwriters web applications. Although you have the ability to modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilize Applied Underwriters services which require registration if you reject cookies.

What are your choices regarding collection, use, and distribution of your information?

If you have voluntarily provided information, you consented to the collection and use of your personally identifiable information as described in this Privacy Statement. If, in connection with your use of a particular service, we ask to use your data in a way not described in this Privacy Statement and you do not wish to permit that use, you can choose not to use the particular service. If you have voluntarily provided personally identifiable information, we may, from time to time, send you mail or e-mail regarding products and services. If you do not want to receive such offers and mailings, you can easily indicate that by informing your Applied Underwriters customer service account manager or sales representative.

How can you correct, access, and update your information?

The EU GDPR (General Data Protection Regulation) affords residents of the European Union certain rights regarding their personally identifiable information. These rights include updating, modifying, deleting, or obtaining a copy of the personal information that we hold on you; or restricting or stopping us from using any of the personally identifiable information which we hold about you. In case you change your mind or some personally identifiable information changes (such as your zip code or e-mail address), we will try to provide a way to correct, update, or remove the personally identifiable information you give us. You may obtain and edit your personally identifiable information at any time by contacting your Applied Underwriters customer service account manager or sales representative.

How do we protect your information?

We exercise great care to protect your personally identifiable information. This includes, among other things, using industry standard techniques such as firewalls, encryption, intrusion detection and site monitoring. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security on our servers.

Internally, we will restrict access to your personally identifiable information to employees who need access to the information in order to do their jobs. These employees are limited in number, and are committed to our privacy policies.

If you are using the Applied Underwriters site for customer or producer functionality and therefore have chosen or been assigned a password, we recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also remember to sign out of the registered site and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if others have access to your computer.

Applied Underwriters sites may contain links to other sites, including those of our business partners. While we seek to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by other sites.

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to webmaster@auw.com.

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